Privacy Policy
Last updated: June 2025
YOODUP (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile application, and services (together, “the Service”).
We comply with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Luxembourg data protection laws.
1. Data Controller
The data controller responsible for your personal data is:
YOODUP
19 Rue de l'Industrie, 8069 Bertrange, Luxembourg
2. Data We Collect
We may collect the following categories of personal data:
Contact Information: name, email address, phone number.
Account Information: username, password, membership details.
Payment Information: processed securely by third-party providers.
Usage Data: log-ins, redemption history, participating restaurants used.
Communication Data: emails, customer support requests, feedback.
3. How We Use Your Data
We process your personal data for the following purposes:
To provide and manage your access to the Service.
To process payments and issue confirmations.
To verify your eligibility to use offers at Participating Restaurants.
To communicate with you about offers, updates, and important changes.
To improve our Service and develop new features.
To comply with legal and regulatory requirements.
4. Legal Basis for Processing
We process your personal data on the following legal bases under GDPR:
Contract: to provide the Service you have purchased or registered for.
Consent: e.g., for sending newsletters or promotional communications.
Legal Obligation: where we are required to comply with applicable laws.
Legitimate Interest: e.g., to improve our services and prevent fraud.
5. Sharing of Data
We do not sell your data. We may share your data only with:
Participating Restaurants, to confirm your eligibility for offers.
Payment Service Providers, for secure transaction processing.
Service Providers (IT hosting, customer support, analytics), under strict confidentiality agreements.
Regulators or Authorities, where legally required.
6. Data Retention
We keep your personal data only as long as necessary to fulfil the purposes outlined above or as required by Luxembourg law (e.g., accounting obligations). After that, data will be securely deleted or anonymized.
7. International Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards (e.g., Standard Contractual Clauses approved by the European Commission) are in place.
8. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
9. Your Rights
Under GDPR, you have the following rights:
Right of access to your personal data.
Right to rectification of inaccurate data.
Right to erasure (“right to be forgotten”).
Right to restriction of processing.
Right to data portability.
Right to object to certain processing.
Right to withdraw consent at any time (for consent-based processing).
Right to lodge a complaint with the Luxembourg National Commission for Data Protection (**CNPD**).
To exercise your rights, please contact us at contact@yoodup.com.
10. Cookies & Tracking
We may use cookies or similar technologies to improve your browsing experience and analyze usage. For more information, see our Cookie Policy.
11. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website with the updated “Last updated” date.
12. Contact
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
YOODUP
19 Rue de l'Industrie, 8069 Bertrange, Luxembourg
1. **A Cookie Policy** (explaining what cookies you use and why).
2. **A Cookie Consent Banner** (to get explicit consent before setting non-essential cookies like analytics/marketing).
Cookie Policy
Last updated: June 2025
This Cookie Policy explains how YOODUP (“we”, “our”, “us”) uses cookies and similar technologies when you visit our website or use our services.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help us provide you with a better browsing experience and allow certain features to function properly.
2. Types of Cookies We Use
Strictly Necessary Cookies: Required for the website to function (e.g., login, security, shopping cart). These cannot be switched off.
Performance & Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics). These are optional.
Functional Cookies: Allow us to remember your preferences (e.g., language, location).
Advertising/Marketing Cookies: Used to deliver relevant ads and measure campaign performance.
3. Third-Party Cookies
Some cookies are set by third parties (e.g., Google, Facebook, payment providers). We do not control these cookies. Please refer to the third party’s privacy policies for details.
4. Managing Cookies
When you first visit our website, you will be asked to accept or reject non-essential cookies through a cookie consent banner.
You can also manage cookies at any time by:
* Adjusting your browser settings (e.g., blocking cookies or deleting existing ones).
* Using our cookie preference tool available at the bottom of our website.
Please note that disabling certain cookies may affect website functionality.
5. Updates to this Policy
We may update this Cookie Policy from time to time. Updates will be published on our website with the revised “Last updated” date.
6. Contact
For any questions, please contact us at:
YOODUP
19 Rue de l'Industrie, 8069 Bertrange, Luxembourg
Odoo Cookie Policy
Cookies are small bits of text sent by our servers to your computer or device when you access our services.
They are stored in your browser and later sent back to our servers so that we can provide contextual content.
Without cookies, using the web would be a much more frustrating experience.
We use them to support your activities on our website. For example, your session (so you don't have to login again) or your shopping cart.
Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have
visited), your language and country, which enables us to provide you with improved services.
We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer
better site experiences and tools in the future.
Here is an overview of the cookies that may be stored on your device when you visit our website:
| Category of Cookie | Purpose | Examples |
|---|---|---|
|
Session & Security |
Authenticate users, protect user data and allow the website to deliver the services users expects, such as maintaining the content of their cart, or allowing file uploads. The website will not work properly if you reject or discard those cookies. |
session_id (Odoo) |
|
Preferences |
Remember information about the preferred look or behavior of the website, such as your preferred language or region. Your experience may be degraded if you discard those cookies, but the website will still work. |
frontend_lang (Odoo) |
| Interaction History (optional) |
Used to collect information about your interactions with the website, the pages you've seen, and any specific marketing campaign that brought you to the website. We may not be able to provide the best service to you if you reject those cookies, but the website will work. |
im_livechat_previous_operator (Odoo) utm_campaign (Odoo) utm_source (Odoo) utm_medium (Odoo) |
|
Advertising & Marketing |
Used to make advertising more engaging to users and more valuable to publishers and advertisers, such as providing more relevant ads when you visit other websites that display ads or to improve reporting on ad campaign performance. Note that some third-party services may install additional cookies on your browser in order to identify you. You may opt-out of a third-party's use of cookies by visiting the Network Advertising Initiative opt-out page. The website will still work if you reject or discard those cookies. |
__gads (Google) __gac (Google) |
|
Analytics |
Understand how visitors engage with our website, via Google Analytics. Learn more about Analytics cookies and privacy information. The website will still work if you reject or discard those cookies. |
_ga (Google) _gat (Google) _gid (Google) _gac_* (Google) |
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
We do not currently support Do Not Track signals, as there is no industry standard for compliance.